PARTNER ECOSYSTEM

Built with the best.
Deployed where it counts.

DvSum's partner ecosystem brings Active Network Intelligence to operators through the channels they already trust — Aurora Networks for broadband MSOs globally, and a growing network of SI partners deploying AURA for their operator customers.

STRATEGIC CHANNEL PARTNER

In partnership with Aurora Networks

The network knows the operator.
Together, we built the intelligence layer on top.

Aurora Networks is DvSum's primary channel partner to broadband operators globally. The joint solution — ServAssure NXT AI Powered by DvSum — brings Active Network Intelligence directly to operators already running NXT.

Why this partnership works

Aurora Networks built the industry's leading NMS for HFC operators. NXT is how the world's largest cable networks see their plant. DvSum is the AI intelligence layer that sits above NXT — reasoning over the signals NXT collects, connecting them to subscriber context, and closing the loop from detection to action.

The integration isn't bolted on. DvSum is NXT-native — built from production HFC deployments on NXT telemetry. The result is a joint solution that works out of the box, without custom data pipelines or bespoke integration work.

What operators get

ServAssure NXT AI Powered by DvSum delivers:

  • Impact-ranked NOC workqueue — subscriber context, not signal severity
  • Root cause analysis with confidence scoring — plain-language verdict, not another alarm
  • Silent failure detection — fragile nodes surfaced before the cascade fails
  • Contact center triage — 5-domain check at call open, plant vs. in-home isolated in seconds
  • Sovereign edge architecture — data processed inside the operator's perimeter, nothing moves
41.7% Call auto-handle rate LLA · Genesys Engage · network tech support calls
50% NTF truck roll reduction NTF-specific dispatches only · LLA deployment
8→2 min Contact center triage time Per network-related call · LLA · Genesys Engage

In production and active deployment with MSOs across North America, South America, Europe, and APAC.

Learn more about ServAssure NXT AI →

SYSTEM INTEGRATOR PARTNERS

Deploy AURA for your operator customers.

Our SI partners bring domain expertise, operator relationships, and managed services delivery. AURA gives them the repeatable control plane — so every engagement starts with the intelligence layer already built.

COMMON QUESTIONS

What operators and SIs ask first

What is ServAssure NXT AI Powered by DvSum?

ServAssure NXT AI Powered by DvSum is the joint solution developed by Aurora Networks and DvSum. It layers Active Network Intelligence directly onto Aurora's NXT NMS — delivering impact-ranked workqueues, root cause analysis, silent failure detection, and contact center triage without custom integration work. It is in production with MSOs across North America, South America, Europe, and APAC.

Is the Aurora Networks integration NXT-native or a bolt-on?

NXT-native. DvSum was built from production HFC deployments on NXT telemetry. Operators already running NXT do not need custom data pipelines or bespoke integration work — the joint solution is operational from day one.

How do Prodapt and Tata Elxsi use AURA in their engagements?

Both are contracted DvSum SI partners who deploy the AURA platform in their managed services and network transformation engagements. AURA is the repeatable AI control plane — covering network assurance, root cause analysis, and operational decision-making — so SI teams configure per operator instead of building the intelligence layer from scratch on every project.

What is the PwC and DvSum Joint Business Relationship?

A Joint Business Relationship (JBR) combining PwC's consulting expertise with DvSum's Data-Fueled AI Agents platform. For telecom operators, the partnership delivers intelligent automation, reduced downtime, and proactive billing reconciliation — with faster time-to-value from PwC's proven implementation frameworks and DvSum's scalable platform.

How can a system integrator become a DvSum partner?

SIs who deploy AI solutions for network operators and want a repeatable control plane — instead of building from scratch on every engagement — can start a conversation through the partner inquiry form. DvSum's AURA platform provides the pre-built intelligence layer that SI partners configure per operator.

JOIN THE ECOSYSTEM

Build on AURA.
Deliver for your operators.

If you deploy AI solutions for network operators and want a repeatable control plane instead of building from scratch on every engagement — that is the right starting point for a conversation.

Talk to us about partnering →